What our clients have said about us

All testimonials are 100% real and can be backed up with emails or direct contact with clients if necessary

Reviews left directly on Google by customers can be viewed here : PCheadache Google Reviews

 

“We have used the services of Chris Williams of PC Headache since 2004 and are very happy to reccomend his services to anyone. We have always found Chris an absolute pleasure to deal with and his approach to customer service is an example that we can all learn from. This testomonial is totally unsolicited, and I will happilly confirm this to any interested party. Call me on 0208 464 2475.”
“I have been using PCHEADACHE for the past six months and would thoroughly recommend them. On each occasion that I have called them out they have arrived same day and quickly and efficiently dealt with my problem. Their charges are reasonable and their work ethic is thorough and courteous.
I would not consider using anyone else.”
Catherine Reid Loddo, Owner of La Rasscasse BR3
“I can thoroughly recommend Chris at PC Headache as reliable, friendly, professional and most importantly cost effective. He has never let us down and I can guarantee you the same service. If you would like a personal testimonial please feel free to contact me directly.”
I’m self-employed and run a business creating architectural illustrations. For me the computer is a vital tool, so when my PC was infected with a virus I was very concerned.

Although my anti-virus program caught the virus, the computer became slow and kept crashing after that. I looked online and found PC Headache.

I gave Chris a ring as he was local, and ran a small business like myself.
He was extremely helpful and what really impressed me was that he immediately offered me a practical solution to the problem on the phone so that I could get up and running again.

Although my attempts to solve the issue did improve things, the computer was still not quite right so I decided to ask Chris to make a house call and re-load the entire operating system.

Within a couple of hours he had the whole machine running perfectly and he even re-installed lots of my software, printer and email settings too. I can say that he really knows what he is doing and I would recommend him to anyone.

Ben Taggart, Archistory
“I found PCHEADACHE online when I did a Google search for repair shops close to Orpington when my laptop suddenly wouldn’t come on.
I was frantic as nearly 15 years of my life were on that laptop and I had committed the worst sin of having not backed up my work. I called Chris first thing in the morning and he didn’t seem hopeful based on my explanation of the problem to him but indicated that he could retrieve my data and I could bring the laptop the same day.
Within an hour of him having received it he called and informed me that he could fix the problem and not only recover my data but back up my work but give me back a working laptop. I was over the moon. I appreciated his honesty in dealing with my problem, his speed in doing so (he was very professional in informing as soon as possible of his diagnosis, timeline to repair and costs of only £65.) and his pleasant disposition.
Also Chris did not proceed till I had agreed to everything including costs which I was grateful for. I would highly and most definitely recommend Chris. He’s fantastic and my laptop hero.”
Cybelle Cenac
“My PC had been giving me trouble for weeks and was getting progressively worse with a nasty virus causing me endless problems online and making the whole machine run very slowly.

Within an hour of looking at my PC Chris had everything running perfectly.

Not only did Chris fix all the issues, he clearly explained to me what had gone wrong and provided me with the necessary software to help keep everything running smoothly in the future.

Chris was very friendly and professional and I would thoroughly recommend his services to private individuals and businesses alike. An excellent service.”

“We have now been using PC Headache over 4 years for all of our PC, Networking and Internet issues. Chris is always quick to respond and more importantly very knowledgeable and trustworthy. Not a single computer related issue we have thrown in his direction has ever been to much trouble for him to deal with whether it be large or small. We can and do whole heartedly recommend his services”
David Tickner, David James Lettings
“Chris has managed our website for years now and we have seen it grow and grow in popularity. Our loft conversion business has seen it’s turnover grow and grow and this has been largely in part down to the work Chris has put in on the ranking in Google.

He has also helped us set up our office and is fluent in all things PC.

I can’t recommend Chris highly enough he’s been invaluable to Smiths of Bromley”

“I found Chris to be both friendly and professional. He quickly identified the problem, basically my laptop was a mess. He kept me updated whilst he was working and explained the problems. My laptop is now working good as new. If you are having PC problems then I would highly recommend contacting Chris and Pcheadache”
Oli Davis
“We’ve used the services of Chris at PC Headache regularly over the last 3 years and have always had a quick, reliable and friendly service.

He’s helped set up PCs and small networks and solved a range of problems.

When we have a computing problem that needs expertise and speedy investigation, we call Chris.

We’re happy and confident to recommend him.”

Dr Colin Whittngton, Whittington Consultants
“We have used P.C Headache on numerous occasions and Chris has always been able to sort out our computers.

Chris is always quick at returning calls and repairing one of our computer problems even outside of business hours. He is very friendly and is a major computer saver.

Being computer illiterate, Chris takes his time to explain things taking us step by step on how to do something. I have recommended a few people to him and if ever I know someone who needs advice or tips on something to do with pc i would always point them in the directions of Chris”

“PCHeadache are always just a phone call away, pretty much anytime you them!.

Chris is helpful reliable and knows his stuff.

What more can i say?”

Billy Thurston, Ticket Royale
“PC Headache are one of the best local I.T support companies who are at the end of the phone when ever we need them – 7 days a week and often “out of hours”.

They have supported my business with all PC issue over the last 5 years and would recommend them to anyone who is a small business or home pc user”

James London, The Lounge Chislehurst
“Chris has been helping us with general computer set up, debugging, wireless networking issues etc in our home for three years.

Nothing is ever too small or too complicated and he always goes the extra mile to get things sorted quickly and painlessly, be it explaining things in plain language to the less technically minded, or brainstorming with teenage technophiles.

He gives sensible advice with budget, intended use and future in mind.”

Helma Diffey
“I’ve been using PC Headache’s services for 6 years and can rely 100% on (their/Chris’) speed of response, quality of service and value for money.

I would happily recommend the company to anyone who requires help with their computer.

Duncan Brown, Shortlands
“I first met Chris through the recommendation of a neighbour who he had been working for, and I have no hesitation at all in passing on that recommendation.

He has been absolutely invaluable in sorting out any problems I have encountered and, being a complete computer novice, I had quite a few lol!! No problem has ever been to big or too small for him to resolve, and his honesty and integrity are beyond question.

If you have any computer problems at all, you can contact him with confidence and know that you will be dealt with fairly and efficiently – real value for money!!

Hilda Gale, Chislehurst
I have used the Pcheadache service for about three years, and no problem has proved too difficult for Chris.

My home computers run without a hitch and I get technical,software tuition and advice at home, via email or phone.

PC Headache, is reasonably priced and a great service that has not failed to deliver.

Orin Beaton, Catford SE6
My meeting with Chris Williams was purely by chance in Durham Avenue in July 2007. I noticed his company details on his vehicle and asked for his business card.

My daughter, a teacher, and I have subsequently received home visits from Chris to attend to our PCs. On these occasions we were very pleased with his expertise. I also have particularly appreciated the opportunity to exchange e-mails with Chris on PC operating difficulties and putting recommendations offered into practice.

I have no hesitation in recommending “PC Headache?”

John Morse, West Wickham BR4
Chris has been a life saver on many an occasion. As someone who has no idea or interest in how a computer works, I can always rely on Chris to not only get me out of trouble, but be patient and understanding of my total lack of knowledge. I first used Chris 4 years ago when my computer crashed and I lost everything.

I had an appointment within 24 hours and the beauty is Chris comes to your home.

Everything was retrieved and I have used PC Headache ever since. Everything from sorting our why my emails are not working to installing brand new systems.

I would not hesitate in recommending PC Headache for all your PC issues.

Dee Staines, West Wickham BR4
“I have used PC Headache on a number of occasions over the past few years and have always found Chris reliable, quick to respond (including out of office hours) and most helpful.

Besides being very diligent and providing a valuable service at a fair price, Chris is not a clock watcher as some people can be in hourly charged professions.

I had an appointment within 24 hours and the beauty is Chris comes to your home.

Everything was retrieved and I have used PC Headache ever since. Everything from sorting our why my emails are not working to installing brand new systems.

I would not hesitate in recommending PC Headache for all your PC issues. “

Mark Carlisle, Bickley BR1
“Chris Williams and PC Headache have proved to be extremely quick and obliging in dealing with the many computer problems I have encountered over the last couple of years.
Being a computer “illiterate” it is most reassuring to be able to call upon him to sort my problems at any time.
Bernard Evans , Bromley