Apple iMac (M1, 2021) setup Bromley We were asked to set up a new Apple Mac (m1 2021) in Bromley. We downloaded the old data from the existing mac and transferred to the new machine. We setup WIFI, the Apple id and password plus printer and cloud data. We upgraded [...]
Setup Windows 11 Laptop An existing customer had upgraded their laptop which had a free upgrade to Windows 11. We set it up in Windows 10 and then ran the upgrades to Windows 11. From there we configured the Windows 11 Laptop and installed all software and settings including Office [...]
Replace old Hard Drive with SSD Customers laptop had begun to freeze regularly so they brought it to us for free diagnostics. We quickly discovered via the built in diagnostics and removing the drive and testing in another PC that it was faulty. We recommended replacing the drive with a fast Crucial SSD [...]
A customer brought us their Laptop as it wouldn't boot after water had been spilled onto it. We opened it up and could see water on the hard drive as seen in the images. We disconnected the battery and then disconnected the hard drive connector. We soaked up and then cleared away all the [...]
Dell 27 All in one SSD Replacement A good spec Dell 27 All in One PC was slow and kept crashing. It wouldn't boot to Windows at some points but we managed to get in and check the Windows logs. Every second a log registered that a hard drive block [...]
HP Laptop M2 SSD Repair Replacement An existing customer brought their HP laptop to us as it was reporting that "No operating system found". We ran the inbuilt diagnostics which reported that no hard drive was found. We took the M2 SSD chip out and used an M2 USB convertor [...]
CCTV Firmware Upgrades We had previously fitted 6 cameras for our customer in Bromley so after 1 year we offer a maintenance check. We upgrade the NVR and Camera firmware to the latest version. This is done by downloaded the appropriate file for each model number from the HikVision EU [...]
Lenovo Laptop SSD Upgrade A customers family contacted us because their elderly Dad wanted to stay in closer contact with them via the internet. We had an unused 5 year old Lenovo Laptop but nothing else. We advised that they would need to get Broadband in place first and then [...]
250GB SSD Replacement For Faulty HDD A customer contacted us about their laptop not booting after liquid was spilled onto it. The HP Laptop reported that no Hard Drive was found. We expressed our concerns that the issue may actually be the connector on the motherboard that was damaged and [...]
Facebook Portal Setup We were contacted by someone who wanted their elderly relative to be able to communicate with them via the internet. The relative had no internet so they had arranged for a new broadband connection and a Facebook Portal machine. We set up the new router first and [...]
