HikVision 4K CCTV Firmware upgrade We originally installed this 5 camera HikVision CCTV system in 2018 but it hadn't been updated due to Lockdown. We arranged to visit the customer and perform the upgrade to 5 CCTV Turrets and 1 NVR. We downloaded the correct firmware from the HIK EU [...]
Netgear Orbi Wifi Mesh installation We were asked to set up a Netgear Orbi mesh system by a repeat customer of ours based in Bromley. The Orbi had 1 router and 2 satellites to place around the property for maximum Wi-Fi coverage. The client had a Virgin router pumping out [...]
Dell Laptop Space Recovery and Reinstall A Dell laptop brought to us was barely working. They hadn't used it for a while but wanted to use it for their daughters schoolwork. Even though Windows was loading it was very temperamental and behaving erratically. Also, the touch pad was not working. [...]
Apple MacBook Pro Hard Drive Cable Replacement Our customer based in Beckenham contacted us because his Apple Macbook Pro Laptop had the fleshing question mark on boot up. We explained that this could mean that the hard drive has died and would need replacing. The customer did not have a [...]
Dell Laptop hardware test and BIOS update This Dell Laptop had been occasionally bluescreening even though it had already been factory reset. We recommended a hardware test to see if anything flagged up that may be causing the issue. We ran the onboard Dell diagnostics which often flags up hard [...]
Dell Laptop Samsung SSD Upgrade We were contacted about a Dell Laptop that would not load Windows. We ran a diagnostics and found the hard drive to be working but offered the client a much faster Samsung SSD. The customer agreed that the laptop was running slow so it was [...]
Hikvision CCTV and Door Entry System installation Bromley A customer based in Bromley had bought a selection of Hikvision cameras and a door entry system that they wanted us to install. As an approved Hikvision installer we jumped at the chance to install the hardware below: NVR - DS-7608ni-K2/8P CCTV [...]
Sony Vaio Keyboard Replacement A customer called to report that their child had split some sticky liquid onto the laptop keyboard and now some keys were behaving erratically. They asked if the keys could be replaced manually but we advised that this is probably more difficult than replacing the whole [...]
HP All In One SSD Hard Drive Upgrade A customer contacted us via our Website contact page to report an issue with their HP All in One. We advised them to bring it to us for a free diagnosis. Because of Corona Virus restrictions we asked them to call when [...]
HP Laptop Data Recovery Our customer based in West Wickham called us about his laptop not booting up. We ran through some options but the system would still not start up so we advised them to bring it in for a free diagnosis. It seemed likely that the hard drive [...]
